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Supporter Journey Executive - 3.6 FTE positions

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Supporter Journey Executive - 3.6 FTE positions

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Organization: Oxfam GB

Location: United Kingdom of Great Britain and Northern Ireland, UK (Oxford or Home-Based)

Grade:

Occupational Groups:

Administration/Finance

Closing Date: 2021-10-10

Oxfam is a global movement of people working together to end the injustice of poverty.

Are you able to work in an organised way, plan your own time, and adapt and prioritise work to meet deadlines?

Do you have good verbal and written communication skills, with the ability to adapt message style and content according to audience?

Are you passionate about creating excellent supporter/customer journeys?

We are looking for 3 Supporter Journey Executives at a pivotal time of transition and change for the organisation.

The Role

In this role, you will contribute to the Engagement Division’s goals, and deliver income targets, by co-ordinating inspiring supporter journeys for key Oxfam supporter groups.

What we are looking for

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to the values of empowerment, accountability and inclusion in all you do and our feminist principles.

An ideal candidate for the role will also be / have:

  • Organisational & time management (Able to work in an organised way, to plan own time, and adapt and prioritise work to meet deadlines)
  • Information management & analysis (Able to handle complex information with accuracy and attention to detail, using analytical skills to identify patterns, gaps/errors and opportunities)
  • Communication skills (Verbal and written communication skills, with the ability to adapt message style and content according to audience, builds rapport)
  • Attention to detail (Attention to detail, to ensure communications and reports are accurate and of high-quality)
  • Project management (Some experience of managing projects, including tracking progress against targets)
  • Team Working (Collaborates with others and work as part of a team)
  • Adaptability (Flexible approach, desire to develop skills and learn, positive attitude)
  • Understanding of the principles and practices of supporter/customer relationship development and journey creation, especially on digital channels.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a part-time, job share, fully or partially home-based.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Are you interested in this opportunity and want to land the job? We can help you with that!

OpenIGO has helped dozens of professionals from all around the world to kick-start their international careers with intergovernmental organizations. Our high-qualified team of professionals and human resources specialists have put together a series of products and services to help make your dream come true!

On our online store, you will find comprehensive eBooks, mock interviews, application reviews, and other related services, which have been prepared for you with the utmost care! What are you waiting for? Get started on your international career now!


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